Last updated: June 2026
1. Introduction
Insightful Group UK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Book consultations or services
- Subscribe to our newsletter or updates
- Participate in our HR audit or assessments
- Explicitly choose, after seeing your private readiness results, to share your contact details and checklist with our team
Private readiness check and optional sharing
The readiness checklist is completed locally in your browser. Completing it, viewing results, printing or downloading does not send us your answers. Opening an optional email draft uses your own email app; we do not receive that draft or collect the email address you enter for it.
Only if you choose “Share with Insightful Group” and give the required permission do we collect your contact details and an immutable record of the questions, context, option wording, answers, recommendations, checklist version, sharing permission and submission time. This allows authorised staff to discuss your preparation. It is not a legal assessment or a marketing subscription.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system information
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our HR services
- Respond to your inquiries and requests
- Send communications you have requested or separately agreed to receive; enquiry and readiness permission does not enrol you in marketing
- Analyse website usage and improve user experience
- Comply with legal obligations
Contact enquiries and explicitly shared readiness checklists are saved in our private staff system hosted using Replit PostgreSQL. Access is limited to authorised administrators and lead handlers. Staff email alerts link to a secure dashboard rather than including your personal details or complete results. Contact enquiries are also forwarded server-side to our existing LeadConnector enquiry service; forwarding failures are retained for retry without asking you to submit again. Newsletter and consultation booking services remain separate.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- With trusted service providers who assist in our operations
- To protect our rights and the safety of others
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Private staff and intake responses are not publicly cached. We do not put contact details or readiness answers in public web links, application logs or analytics events. Enquiry records are kept while needed for follow-up; administrators can deliberately purge closed records older than the configured retention period (365 days by default). Deleting a lead removes its notes, readiness snapshot and stored forwarding/notification payloads. Downloaded staff exports must be handled securely, and requests concerning data already forwarded to external service providers may need separate action.
6. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
7. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features of our website may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "last modified" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: